STATEMENT OF DIRECTION Krungthai Bank is a financial institution for development, where we help create opportunity for people to gain access to sources of fund as well as provide them with financial literacy in order to strengthen the economy’s foundation. By applying technology and innovation to manage and provide financial services, we also aim to improve the competitiveness of the country while trying to mitigate social inequality under a stable, transparent and sustainable management of the organization. “Growing Together for Sustainability” Policy Guideline from the State-Owned Enterprise Strategy Plans: Financial Institutions Sector Krung Thai Bank is a financial institution for development, where we help create opportunity for people to gain access to sources of capital fund thoroughly as well as provide them with financial literacy in order to strengthen the economy foundation. By applying technology and innovation to manage and provide financial services, we also aim to improve the competitiveness of the country while trying to diminish social inequality under the stable, transparent and sustainable organization management. Vision “Growing Together for Sustainability” Mission “Empowering Better Life for all Thais” Krungthai Bank endeavors to develop financial technology and innovations through the Thailand Open Digital Platform in order to improve the quality of life of people and all groups of customers in various dimensions. This includes providing digital literacy for people at the foundation level so that they can apply technology and reduce disparities in access to the fundamentals of the digital economy and gaps in the distribution of income in society for people, as well as working to develop Thai society towards a digital society and a cashless society. Inclusively, the Bank also aims to create financial equality for Thai people, such as opportunities to access funding sources, financial literacy, fundamental rights to the government services, and income equality for people. Nevertheless, the Bank adheres to ESG principles by taking into account Environment, Society and Governance principles, in an attempt to enable every aspect of business operations to grow with society sustainably.